PHONX is the next generation of insurance voice automation — intelligent,compliant, and built for real 10–30 minute conversations
They’re long, regulated, and full of nuance — yet most tools can’t handlethem. PHONX was built to change that
Insurance calls aren’t simple. They’re 20-minute, high-stakesconversations that require context, empathy, and precision — andthere just aren’t enough licensed agents to handle them
Most automation tools can’t even touch insurance data. One wronganswer, and you’re out of compliance. So the industry stays manual —and stuck
Maintaining large customer service teams is expensive and difficult to scale during peak periods.
Every week, another “AI call bot” promises magic. Then it breaks afterquestion three. Scripts collapse. Customers hang up. The myth ofautomation lives on
PHONX understands policies, compliance, and people. It explains, verifies,and enrolls — without scripts or data risk
PHONX doesn’t guess. It reads from your actual documents, policy data, and approved language. Every answer is grounded in fact — not pattern-matching.
Where most bots handle two minutes, PHONX handles twenty. It maintainsmemory, context, and flow — guiding callers through multi-step, regulatedworkflows with human clarity.
PHONX runs inside a secure environment. No external data calls. No privacy risk. Every conversation is encrypted, logged, and auditable.
When a call requires a licensed agent, PHONX transfers instantly — with full context and conversation history — so your human team starts ahead,not over.
Monitor every conversation, review transcripts, and measure performance from a single dashboard designed for simplicity, not chaos.
We’re solving what others avoided — real, compliant conversations in one ofthe world’s most complex industries
Our Vector Knowledge Graph (VKG) connects policy data, plan documents,and internal workflows — enabling real understanding, not memorizedscript
We built a private reasoning pipeline so PHONX can think deeply without exposing sensitive information. Every word it says can be audited and trusted.
Automation doesn’t mean cutting humans out — it means amplifying them. PHONX handles the routine and repetitive so your licensed agents can focus on what matters most.
We’re building the future of insurance communication — one realconversation at a time.
Early partners are already using PHONX to replace endless queues withreal conversations that deliver
Broker
I was impressed right away by how the calls could go on for 20 or 30 minutes without losing track of the conversation. The AI remembered every detail from earlier in the demo and talked to me like my buddy the whole time.
9:15 AM · Nov 10, 2025
Insurance Carrier
The accuracy stood out immediately. Every answer matched the data exactly, and there were zero made-up details or filler responses. That level of precision is rare.
2:30 PM · Nov 8, 2025
Everything you want to know about how PHONX works and why it’s different.
Yes. It’s built for exactly that — from eligibility verification to 30-minute enrollment calls.
Absolutely. PHONX operates entirely within your environment — never sharing sensitive data to external LLMs, no compliance risk.
Pilot programs can go live in a few days. If your data is organized, you’re halfway there.
No. PHONX complements them — automating the repetitive calls and handing off only when human discretion is required.
Reduced staffing pressure, consistent compliance, shorter hold times, and happier customers — without adding headcount.
Experience the only AI voice platform built to handle the real conversations your business depends on — accurate, compliant, and ready today.